We would like to inform you that you can now deposit and withdraw all cryptocurrencies as per usual. The system maintenance is now completed.
Note: Currently the trade function on our platform is paused.
We would like to inform you that we will be conducting a System Maintenance on Sunday, 5 March 2023 from 17:00 - 22:00 (UTC+7).
During this time, you will be unable to deposit and withdraw digital assets on our platform. Deposit and withdrawal functionalities for digital assets will be re-enabled once the System Maintenance has been completed.
Please note that the scheduled System Maintenance period is only an estimate. System Maintenance may end earlier than planned.
Note: Currently trade function on our platform is paused.
We apologise for any inconvenience caused.
Thank you for your support.
ZMT will get upgraded soon! 😎 🆙
In addition to using the Ethereum network, users will be able to deposit and withdraw ZMT via BNB Smart Chain (BEP-20) soon.
Read more 👉 https://zipmex.app/ufvWy
We would like to inform you that the scheme documents have already been sent out via email to all eligible creditors of Zipmex by our scheme manager KordaMentha.
Read more for voting details 👉 https://zipmex.app/ufts0
We would like to inform you that the scheme documents have already been sent out via email to all eligible creditors of Zipmex by our scheme manager KordaMentha.
Read more for voting details 👉 https://zipmex.app/ufts0
📣 We will temporarily suspend all deposits and withdrawals of ADA due to Cardano network upgrade and hard fork.
From: 14 February 2023, 19:00 (UTC+8) until further notice.
Read more 👉 https://zipmex.app/ufsm2
The Polygon (MATIC) network upgrade and hard fork is now completed.
You can now withdraw MATIC as per usual.
Note: Currently trade and deposit functions on our platform are paused.
📣 Zipmex will support the Polygon (MATIC) network upgrade and hard fork. As such, deposit and withdrawal functionalities for MATIC will be temporarily suspended from: Wednesday, 18 January 2023, at 01:00 (UTC+8) until further notice.
Your existing MATIC balance will not be affected. No action is required from you.
We will keep you updated on further progress.
⏰ Announcement:
There will be a System Maintenance to improve our service on 27 November 2022 at 18:00 to 21:00 (UTC+8). Customers will not be able to withdraw all digital assets during the time mentioned. Please contact us if you have any issues.
Note: Currently trade and deposit functions on our platform are paused.
*Maintenance timing is an approximate time. Maintenance may end earlier than planned, but not later than the end time given.
For further enquiries, reach out to Customer Support on Live Chat – we’re ready to help 24/7.
Email: [email protected]
Facebook: Zipmex Asia
📢 Important Announcement 📢
For the past 3 months after the Singapore Court has granted Zipmex Group moratorium relief, Zipmex has been in constant contact with regulators to provide them with regular updates on the evolving situation.
Zipmex has been working to ensure that we adhere to what serves our customers' best interests in all our actions.
A summary of the past prominent moratorium-related measures and our plan in the near future are below for your reference.
1. Our solicitors in Singapore, Morgan Lewis Stamford LLC, have regularly submitted updates on Zipmex Group’s monthly management accounts to the Singapore Court.
2. Zipmex Group has held a Town Hall within the 1-month timeframe set by the Singapore Court to inform and update our creditors and customers with all relevant information they ought to know firsthand.
3. Zipmex Group and a number of counsellors have considered the establishment of the creditor committee. However, we have also unanimously agreed that doing so might bring about unfair treatment to other creditors in different countries and create financial burden to the management fund.
4. Zipmex Group has today filed applications for the extension of the moratorium until 2 April 2023 to support the restructuring efforts (pending consideration by the Singapore courts). The Court documents filed in Singapore will be made available to all interested parties imminently.
Zipmex is committed to ensuring that all interested parties continue to be kept up to date with the progress and the situation.
Please continue to monitor our channels as we’ll keep you posted on any updates that come in.
For more information please see: https://zipmex.app/ufblx
For further enquiries, reach out to Customer Support on Live Chat – we’ re ready to help 24/7.
📢 Important announcement 📢
🛎 Zipmex is constantly reviewing the listed assets on our platform as we strive to provide the best trading experience for our customers. As a result, Zipmex is delisting TrustSwap (SWAP).
🛎 Asset delisting schedule:
🔵 2 December 2022 18:00 (UTC +8) - TrustSwap (SWAP) will be delisted from the exchange.
🔵 16 February 2023 18:00 (UTC +8) - Last day customers will be able to withdraw the asset marked for delisting via the Zipmex website and app.
🔵 16 February 2023 18:00 (UTC +8) onwards - Holders of SWAP who have yet to withdraw their SWAP assets by this time and date will have their SWAP assets liquidated into the equivalent amount in USDT into their Trade Wallet by 23 February 2022 at the latest. The amount of USDT that users will receive will refer to the Market Price where the liquidation takes place.
Note: Currently trade and deposit functions on our platform are paused.
We apologise for the inconvenience caused.
Read more: https://zipmex.app/ufaX5
📢 Important announcement 📢
🛎 Zipmex is constantly reviewing the listed assets on our platform as we strive to provide the best trading experience for our customers. As a result, Zipmex is delisting ATLAS & GODS as of today.
🛎 Assets delisting schedule:
These assets will be made available for withdrawals over the next 2 weeks (by 29 November 2022). Holders of the stated assets will be notified when withdrawals are available.
Please note, the following withdrawal fees will continue to be applicable for all withdrawal requests: https://zipmex.com/fee-schedule/
Your assets will be kept in your account until the withdrawal process has been completed.
Note: Currently trade and deposit functions on our platform are paused.
We apologise for the inconvenience caused.
Read more: https://zipmex.app/ufav3
For further enquiries, reach out to Customer Support on Live Chat – we’ re ready to help 24/7.
Email: [email protected]
Facebook: Zipmex Asia
🛎 Zipmex will be delisting this following assets:
📌 FTX Token (FTT)
Read more: https://zipmex.app/ufaex
Zipmex app for iOS mobile devices is now accessible.
Please update the Zipmex app to version 22.7.0 by downloading it through AppStore on your iOS devices before login.
Thank you for your patience.
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Reach out to Customer Support on Live Chat – we’re ready to help or answer questions 24/7. Or contact us via:
Email: [email protected]
Facebook: Zipmex Asia
Important Announcement
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Zipmex App is temporarily inaccessible through iOS mobile devices. We are currently investigating the issue and will bring our iOS application back online as soon as the issue is resolved.
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Our android mobile application is functioning normally. You can also access Zipmex through our website.
Please log into https://trade.zipmex.com/sg/accounts/sign-in/ only.
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Please beware of phishing websites and follow the latest updates on Zipmex official channels only.
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We will inform you once the system is back to normal.
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We apologise for any inconvenience caused.
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Reach out to Customer Support on Live Chat – we’re ready to help or answer questions 24/7. Or contact us via:
Email: [email protected]
Facebook: Zipmex Asia
📢 Important Announcement 📢
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Withdrawals for XLM and LTC are now re-enabled
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This means that now you are able to withdraw your XLM and LTC assets from your Trade Wallet as usual.
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To learn more, click 👉 https://zipmex.app/ueY4L
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Note: Currently trade and deposit functions on our platform are paused.
🔔 To support Cardano’s “Vasil” network upgrade on 22 September 2022, withdrawals of ADA will be temporarily paused on Zipmex during the time of “Vasil” hard fork until the upgrade is complete.
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📌 Wallet balances of ADA will not be affected by this upgrade.
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📌 No action is required from you for the duration of the Vasil upgrade.
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Zipmex will follow any announcements by Cardano closely to monitor for network resumption and the re-enabling of withdrawal functionality. We will notify you if there are any further announcements.
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To learn more, click 👉 https://zipmex.app/ueY4E
📣Cardano’s “Vasil” network upgrade and what it means for you.
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🛠 Zipmex will support Cardano’s “Vasil” network upgrade on 22 September 2022.
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🔵 What happens next?
📌 As a precautionary measure, withdrawals of ADA will be temporarily paused on Zipmex during the time of “Vasil” hard fork until the upgrade is complete.
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📌 Wallet balances of ADA will not be affected by this upgrade.
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📌 No action is required from you for the duration of the Vasil upgrade.
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Zipmex will follow any announcements by Cardano closely to monitor for network resumption and the re-enabling of withdrawal functionality. We will notify you if there are any further announcements.
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🔵 Why is “Vasil” hard fork important?
🔺The Vasil hard fork is an upgrade to its network capacity and to Cardano’s smart contract programming language which will bring many benefits including:
- Increase speed & throughput making Cardano faster to use
- Reduced transaction costs by making transactions small and lightweight
- Improved experience of developers to develop DApps.
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Note: Currently trade and deposit functions on our platform are paused.
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Read more 👉 https://zipmex.app/ueXWI
📢 Update for Zipmex LTC holders 📢
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All the Litecoin (LTC) in your Z Wallet has been transferred to Trade Wallet on 5 September 2022.
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This transfer is one more step in our plan to gradually transfer tokens to customers’ Trade Wallet.
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📌 You’ll be able to withdraw assets as per usual.
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Note: Currently trade and deposit functions on our platform are paused.
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For more information, click 👉 https://zipmex.app/ueV8b
🛠 ‘The Merge’ Ethereum network upgrade and what it means for you.
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🛡 Ethereum will upgrade from a proof-of-work to a proof-of-stake protocol, and a tentative date of 10 - 20 September 2022 has been set.
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🔵 What happens next?
📌 As a precautionary measure, ETH and other ERC-20 token withdrawals will be temporarily paused on our exchange during the following times:
🧰 6 September 2022 at 19:00 UTC+8 (or 11:00 UTC) until the Bellatrix consensus layer upgrade is completed
🧰 15 September 2022 at 8:00 UTC+8 (or 00:00 UTC) until “The Merge” upgrade is completed
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📌 Your wallet balances of ETH and ERC-20 tokens will not be affected. No action is required from you for the duration of the Ethereum upgrade.
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We’ll follow any and all announcements by Ethereum closely and let you know when the network upgrade is completed and withdrawals have been re-enabled. Follow our social channels to stay up to date.
To learn more, click 👉 https://zipmex.app/ueU1F
To learn more about The Merge, click 👉 https://zipmex.app/ueTHC
📢 Important announcement 📢
As part of Zipmex’s road to recovery, we are slowly re-enabling access to users’ Z Wallets as promised.
Zipmex is re-enabling transfers from users’ Z Wallets to Trade Wallets on Thursday 25th August 2022 for ZMT first.
All users will be able to access all of their ZMT at their own convenience by transferring the tokens through Zipmex’s exchange website: https://trade.zipmex.com/global/exchange .
Once transferred to the Trade Wallet, users will be able to withdraw assets as per usual.
This transfer is another step in our plan to gradually transfer tokens to customers’ Trade Wallet. Please note that transfers and bonus distribution for the other tokens in Z Wallet will remain on hold.
We would like to assure customers that we remain dedicated to re-enabling 100% of all Z Wallet transfers, and will continue to inform all our users, in every country, of future steps planned.
For more info, please see 👉 https://zipmex.com/announcements/zmt-zwallet-release-190822
📢 News for Zipmex BTC holders
On 16 August 2022, Bitcoin holders will be transferred a capped amount of 0.0045 BTC from Z Wallet to the Trade Wallet. All customers will receive the same capped amount. Holders of less than or equal to 0.0045 BTC will receive the full amount of their assets in the Trade Wallet.
This means you can now withdraw your assets from your Trade Wallet as per usual.
This transfer is one more step in our plan to gradually transfer tokens to customers’ Trade Wallet. We will continue to inform all our users, in every country, of future steps planned.
Check your wallet 👉 https://zipmex.app/ueR2m
View full announcement 👉 https://zipmex.app/ueR2s
Learn about enabling 2FA here:
https://zipmex.app/ueR2z
For further enquiries, reach out to Customer Support on Live Chat - we’re ready to help 24/7.
Email: [email protected]
Facebook: Zipmex Asia
*Investing in digital assets carries a high level of risk, including the risk of losing all of the invested amount. Investors should refer to the offering information prior to investing as well as invest appropriately with acceptable risk levels. For more information visit https://zipmex.com/global
📢 Important Announcement 📢
📍Withdrawals for Cardano (ADA) on the Zipmex Exchange have been re-enabled.
Check your wallet 👉 https://zipmex.app/ueRnC
View full announcement 👉 https://zipmex.app/ueRna
For further enquiries, reach out to Customer Support on Live Chat - we’re ready to help 24/7.
Email: [email protected]
Facebook: Zipmex Asia
*Investing in digital assets carries a high level of risk, including the risk of losing all of the invested amount. Investors should refer to the offering information prior to investing as well as invest appropriately with acceptable risk levels. For more information visit https://zipmex.com/global
News for Zipmex ETH holders
On 11 August 2022, Ethereum holders will be transferred a capped amount of 0.08 ETH in Trade Wallet, debited from Z Wallet. Holders of less than or equal to 0.08 ETH will receive the full amount of their assets in the Trade Wallet.
This means you can now withdraw your assets from your Trade Wallet as per usual.
The transfer scheduled for 11 August 2022 is only the first step in our plan to gradually transfer tokens to every customer’s’ Trade Wallet. We will inform all our customers, in every country, in advance of these further steps.
Check your wallet 👉 https://zipmex.app/ueQ57
View full announcement 👉 https://zipmex.app/ueRmO
Learn about enabling 2FA here:
https://zipmex.app/ueQ58
For further enquiries, reach out to Customer Support on Live Chat - we’re ready to help 24/7.
Email: [email protected]
Facebook: Zipmex Asia
🚨 Important Announcement 🚨
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Get the latest updates from us from verified social media accounts only!
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There is a fake Zipmex Telegram account announcing airdrops.
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Please be careful - if you are not sure, whether the person contacting you is really from Zipmex, please reach out to our customer support agents, who are available 24/7 on the following channels:
Live Chat on Zipmex application & website (https://zipmex.com/)
Email: [email protected]
Facebook: Zipmex Asia